Help
Common questions about MonsterKong Auto.
How do I connect my YouTube channel?
From the dashboard, open Channels and click Connect. You'll be redirected to Google to grant the YouTube read + upload scopes — the same OAuth flow tools like TubeBuddy and vidIQ use. Refresh tokens are stored encrypted with AES-256-GCM and you can disconnect at any time.
What does a video run actually deliver?
Every new upload to a connected channel triggers a full pipeline run: an SEO-optimized title, description, tags, and chapter timestamps; three thumbnail variants at 1280×720; and 3–5 short-form vertical clips at 1080×1920 with burned-in word-level captions. You can also download the raw MP4 and SRT for each clip.
How do credits work?
Each pipeline stage consumes credits — SEO=1, thumbnail=2, clip=3 each, captions=2, distribution=1 per platform. A full run reserves 11 credits up front and refunds anything the pipeline doesn't actually use (for example, if there aren't enough clip-worthy hooks in a short video). Subscription credits roll over up to 2× your monthly allowance; top-up credits never expire.
Will it publish to YouTube automatically?
Not yet — by design. We deliver everything ready to publish and you decide what goes live. One-click publishing direct to YouTube is in development.
How long are my generated assets stored?
Thumbnails, clip MP4s, and transcripts are stored in a private Google Cloud Storage bucket and auto-deleted after 7 days. Download anything you want to keep before then.
Where do I see billing?
The Billing page in your dashboard shows your plan, credit balance, and full transaction history. The Stripe Customer Portal — linked from that page — is where you update your card or cancel.
Something went wrong with my video — what now?
Failed jobs auto-refund their reserved credits. The job detail page shows which stage failed and why. If you see repeated failures or anything we haven't covered here, email daftplanet24@gmail.com with the job ID.